The servers that were experiencing an issue causing some stores to be unavailable have been up and running for a sufficient amount of time for us to consider this issue resolved. All systems are currently operational.
Posted Apr 20, 2018 - 14:28 MST
Monitoring
The servers experiencing an outage appear to be working again, resulting in a fix for the issue affecting site availability. We will continue monitoring the system to ensure correct performance.
Posted Apr 20, 2018 - 13:36 MST
Investigating
We are currently experiencing an issue that has caused a major site outage for some stores. The front end user experience and back end dealer tools are currently unavailable. Our development team is investigating to find the cause of the issue, and we will provide updates as they become available.