Starting on May 2nd, 2022 at 5:23 AM PST, RevolutionParts experienced a disruption of service.
We understand that you rely on our service to run your business. Please read below for additional details and what we have done to prevent a similar event in the future
We determined that a part of our infrastructure slowed down and caused a ripple effect that slowed/impacted all traffic to our systems. We restarted, replaced, and added capacity to this area of our system, which temporarily helped, but the issue ultimately returned which prolonged the length of this incident.
The root cause was found to be a large amount of data that was saved into parts of the infrastructure. Once this was removed all system metrics went back to normal.
We now have additional guards and monitoring in place to prevent this from happening again.